Reinforcement learning (RL) is a type of machine learning where an AI agent learns by trying different decisions and observing the outcomes. In production scheduling, the agent is trained in a simulated factory environment — exposed to thousands of scenarios like rush orders, machine breakdowns, and shifting priorities — and learns which sequencing and assignment decisions lead to the best results, defined by your KPIs. Because training happens in simulation rather than on your live shop floor, the system arrives ready to handle the kinds of disruptions your plant actually faces.